Constructing customer-centric airport terminals with cost-effective technologies to improve operational efficiency

Sydney | 20 August 2019  


With the sharp rise in global tourism over the last decade, airports all around the world are reinventing the airport experience to meet the ever-changing passenger expectations. In an increasingly competitive operating environment, improving passenger experience is now a key business imperative for both airport and airline operators. 

Airport Terminal Design and Experience Summit will bring together airport and aviation leaders to enhance operational efficiencies and deliver a smarter and more integrated CX journey.

Sponsoring this conference gives your organisation access to all three co-located events as there will be a centralised exhibition and networking area.  

The 2019 programme will have a strong focus on:  

  • How to select and implement the right cost-effective technologies to construct customer-centric airport terminals and improve operational efficiency? 
  • How to ensure a seamless door-to-door passenger experience through an integrated transport network?  
  • How to retrofit existing airport terminals and transport hubs to create a 21st century airport?  
  • What are the contracting, construction and design opportunities for the upcoming Western Sydney Airport and existing airport terminals?  
  • How to effectively embed digital transformation?  
  • How to deliver innovative customer-centric solutions while achieving financial efficiency?

Due to market demand, this conference was developed as a spin-off of the successful 3rd Annual Western Sydney Aerotropolis Summit and the 4th Annual Australian Smart Cities, Digitization & Infrastructure Summit.


Past Speakers

The Hon Paul Fletcher MP

Minister for Families and Social Services

Australian Federal Government

The Hon Stuart Ayres MP

Minister for Western Sydney

NSW Government

The Hon Anthony Albanese MP

Shadow Minister for Infrastructure, Transport, Cities and Regional Development

Australian Federal Government

Geoff Roberts

Deputy Chief Commissioner and Economic Commissioner

Greater Sydney Commission

David Borger

Director Western Sydney

Sydney Business Chamber

Chris Johnson

Chief Executive Officer

Urban Taskforce

Sean Donohue

Chief Executive Officer

Dallas/Fort Worth International Airport USA

Sungsoon Park

Deputy Director, Airport City Team

Incheon International Airport

View all speakers

Sponsorship opportunities

Why Sponsor:


Our unique sponsorship and exhibition packages are specifically tailored to maximise your company’s return on investment by raising your organisation’s profile and position its solutions to a qualified audience of senior decision makers from Government, Aviation, Airport, Construction, Infrastructure, Transport, Technology, Property and Investment. 

What your company can expect by sponsoring the Airport Terminal Design and Experience Summit? 


  • Get in front of your target market: Co-located with the 3rd Annual Western Sydney Aerotropolis Summit and the 4th Annual Smart Cities, Digitization & Infrastructure Summit, gain access to 250+ key industry decision makers looking to build a world-class smart aerotropolis from the ground up. 
  • Put your business front and centre: Sponsoring the Airport Terminal Design and Experience Summit gives your organisation authority in your industry and boosts your credibility. Your brand will be seen throughout the event and attendees will be eager to learn more about your business 
  • Increase your reach and exposure to new clients: As a sponsor your name and logo will be used during these outreach campaigns, which provides the opportunity to generate media exposure and increase your company’s brand awareness 
  • Generate strong leads: Sponsoring the Airport Terminal Design and Experience Summit is a great way to generate quality leads as the delegates are actively seeking solutions to challenges in Australia’s airport terminal construction, design and planning space. 
  • Deliver a great ROI: Sponsoring the Airport Terminal Design and Experience Summit is cheaper and presents a higher ROI than other advertising methods. Why? Because this event has a very specific and highly engaged target market 

 Download the brochure here


Team Discounts

Attend in a group and earn discounts




5%OFF 10%OFF 15%OFF


The venue will be held in a deluxe hotel in Sydney CBD.  Delegates will be notified 4 weeks prior to the event.